Privacy, Cookies and Terms
This Privacy Policy describes how your personal information is collected when you visit or make a purchase from www.nihayah.co.uk (the “Site”).. Please read below and if you require any more information or have any questions please feel free to contact us.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit/debit card numbers), email address, and phone number.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site. Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We do not sell or otherwise transfer your details to any third parties for the purpose of direct marketing. However, we may from time to time contact you for keeping you up-to-date with upcoming events, products or offers from us or our partners.
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Stripe to power our online store - you can read more about how Stripe uses your Personal Information here: https://stripe.com/gb/privacy
We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, or other lawful request for information we receive, or to otherwise protect our rights.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please Contact.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
ONLINE SECURITY
The entire website www.nihayah.co.uk is covered by a SSL Certificate. Your connection to our website is always secured and protected.
Your payments are also protected by Stripe. All of your card information is submitted to Stripe servers and is not processed on our servers. By using our online payment services, you consent and agree to your information being submitted to Stripe for fraud screening and to collect payment with your choice of payment card. Stripe, we do not store full card details and only store the last 4 digits of your card and we only use this information to confirm a refund is being made to the same card.
DECLARATION
By using our Site and upload your event or business listings, you hereby consent and agree to our terms and conditions.
THIRD PARTY SITES
Our website contains links to other external websites. We are not responsible for the information on external websites. A link does not necessarily mean endorsement, sponsorship, or affiliation with the linked site. We only provide the links as a convenience and for advertising purpose. If you choose to access third party websites, then you do so at your own risk, thus we will not be held responsible for any incurred loss or damages caused through the use or reliance on any contents, services or goods available on such websites.
IF YOU HAVE ANY FURTHER QUESTIONS ON TERMS OF USE OF OUR SERVICE PLEASE CONTACT US.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at www.nihayah.co.uk or using the Contact Form